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Fetch user holdings - Holdings Import API

I've registered my email Id with ZERODHA (kite) broker with smallcase earlier and Holdings Import API was working fine. Currently, I've registered the same email Id with UPSTOX broker but Holdings Import API is hanging and timing out with status code 504 and response={"message": "Endpoint request timed out"}.

I've tried making a request from the documentation's UI and its timing out there as well.

Is it because I've registered the same email Id with ZERODHA broker and now I'm trying to connect to UPSTOX with same email Id?